Privacy Policy

Sytecnic.Com: Our commitment to Protect Your Privacy

Sytecnic (and where applicable, each of its subsidiaries), are committed to ensuring the privacy and security of the Personal Data they hold. Sytecnic aims to meet this commitment by implementing the principles and requirements of the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region (“the Ordinance”). This Privacy Policy Statement is intended to explain Sytecnic’s privacy practices.

Collection of Personal Data

From time to time and for the purpose of carrying out Sytecnic’s businesses and operations, including the provision of services and facilities to you, you may be requested to supply data that may directly or indirectly identify you or other person(s) as an individual (“Personal Data”) such as, but not limited to, the following:

  1. Your name.
  2. Contact details such as email address, mailing and residential address, telephone number/s
  3. Information for verification of identity, including identification type and identification number (such as your HKID and/or passport number) and other related information.
  4. Billing information such as your credit card number, bank account information and billing address
  5. Demographic information such as age, gender, nationality, marital status (mainly for promotional purposes)
  6. Details of transactions conducted using your account.

 

Supply of Personal Data to Sytecnic is non-obligatory, however in order to provide high quality services to you, personal data may be required.

If asked to provide Personal Data about other individuals to the Sytecnic (e.g. spouse or children or guests). In that event, to comply with the Ordinance, you are required to have first obtained the authorisation of such individuals before using, disclosing and transferring their Personal Data, including giving consent on their behalf to Sytecnic’s possible use, disclosure and transfer of their Personal Data, for the purposes you would want to achieve from Sytecnic. If necessary, Sytecnic may require you to provide to Sytecnic any supporting documents which may be necessary to prove such authorisation. You should also advise them that Sytecnic. can be contacted for further information.

Use of Personal Data

Your Personal Data may be used for the following purposes: –

  1. Providing facilities, goods, services and support or performing transactions and administration work related to the following operations of Sytecnic:
    • Sytecnic core operations of provision of electric vehicles
    • Provision of associated products and services
    • Promotional or marketing activities
    • charitable or non-profit making causes including art, community services, conservation, culture, education, environmental protection, healthcare, music, recreation and sports (“Charitable or Non-profit Making Causes”).
  2. Verifying your identity.
  3. Matching (as defined in the Ordinance) your Personal Data with other data collected (by Sytecnic or third parties) for other purposes, in relation to, the provision of facilities, goods and services to you and/or the performance of any transactions and administration work related to Sytecnic’s operations.
  4. Marketing and advertising of any facilities, goods and services to you by Sytecnic and its subsidiaries, such as sending you offers and promotions (please see further details in “Direct Marketing” below).
  5. Maintaining and developing Sytecnic’s business systems and infrastructure, including testing and upgrading of these systems.
  6. Meeting any obligations, requirements, or arrangements, whether compulsory or voluntary, of Sytecnic to comply with, or in connection with:
    • any law, regulation, judgment, court order, sanctions regime, within or outside the Hong Kong Special Administrative Region (“Hong Kong”) existing currently and in the future.
    • any guidelines, guidance, demand, or requests given or issued by any legal, regulatory, governmental, tax, law enforcement or other authorities within or outside Hong Kong; or
    • any of Sytecnic’s rules or byelaws relating to Sytecnic’s core operations.
  7. Complying with any obligations, requirements, policies, procedures, measures or arrangements for sharing data and information of Sytecnic and/or any other use of data and information in accordance with any programmes for compliance with sanctions or prevention or detection of money laundering, terrorist financing or other unlawful activities.
  8. Prevention, detection, or investigation of crime; and/or
  9. Facilitating communications between you and Sytecnic.

Sytecnic may also use from time-to-time aggregate non-identifying information about its customers to better design and improve Sytecnic’s customer operations goods and services that it offers. This information will not identify any individual/s specifically.

Direct Marketing

Sytecnic intends to use your Personal Data for direct marketing carried out by Sytecnic (or by an agent on behalf of Sytecnic), and for such purposes your Personal Data held by Sytecnic may be used for direct marketing. The intended kinds of Personal Data to be used and the intended classes of marketing subjects are specified below. However, Sytecnic may not so use or provide your Personal Data unless exempted by the Ordinance or Sytecnic has received your consent.

For the above direct marketing use, Sytecnic intends to:

  1. use your name, contact details and demographic information; and
  2. market or promote the following classes of facilities, goods, services, support and related events and activities offered or arranged by Sytecnic or their respective business partners:
    • Promotional offers and periods e.g., Christmas
    • Charitable or Non-Profit Making causes or events.

You can always opt-out free-of-charge by contacting the Sytecnic Compliance Officer if you no longer wish any of your Personal Data to be used in any of the described direct marketing purposes (via email).

Disclosure of Personal Data

Personal Data supplied to Sytecnic will be kept confidential. However, Sytecnic may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the Personal Data was collected, provide such Personal Data to the following parties:

  1. Sytecnic or Sytecnic Entities for fulfilling the purposes for which it was collected (subject to any consent requirement relating to “Direct Marketing” above), and to Sytecnic’s business partners for direct marketing use as described in “Direct Marketing” above;
  2. any person or company who is acting for or on behalf of Sytecnic, or jointly with Sytecnic, in respect of the purpose or a directly related purpose for which the data was provided;
  3. any other person or company who is under a duty of confidentiality to Sytecnic and has undertaken to keep such information confidential, provided such person or company has a legitimate right to such information;
  4. Sytecnic agents, contractors, suppliers and any third party service provider who provides administrative, marketing and research, distribution, data processing, telemarketing, telecommunications, computer, payment or other services to Sytecnic in connection with the operations of its business;
  5. government and regulatory authorities, investigative bodies and law enforcement agencies and other organisations, as required or authorised by law;
  6. any financial institutions, including banks, necessary to establish and support the payment of any services and facilities provided to you; and
  7. your authorised representatives or your legal advisers when requested by you to do so.

Sytecnic may also disclose your Personal Data to third parties: (i) when required by law, by court order or in response to a search warrant or other legally valid inquiry; or (ii) pursuant to Sytecnic’s good faith belief that disclosure is required by law or otherwise necessary to the establishment of legal claims or defences, to obtain legal advice, to exercise and defend Sytecnic’s legal rights or to protect the life, body or property of any individual. This also applies when Sytecnic has reason to believe that disclosing the Personal Data is necessary to identify, contact or bring legal action against someone who may be causing interference with Sytecnic’s rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by activities causing such interference.

Sytecnic may also transfer any information it holds about you as an asset in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Sytecnic or as part of a corporate reorganisation or other change in corporate control.

The Personal Data that Sytecnic collects or obtains may be transferred to jurisdictions that offer lesser protection of personal data than that provided in your jurisdiction. By submitting Personal Data to Sytecnic or using any of Sytecnic’s services and facilities, you understand and consent to such transfer.

Links to Third Party Websites

Sytecnic’a website may contain links to other sites and pages which are operated by third parties. Sytecnic has no control over the content of the linked websites or the way in which the operators of those websites deal with your Personal Data. You should review the privacy policy for those third party websites to understand the ways in which your Personal Data may be used by those third parties.

Use of Cookies

By using the Sytecnic’s website (“Website”) and mobile apps, you agree that Sytecnic can store and access cookies, IP addresses and use other methods in order to collect website usage data and improve your on-line experience.

Cookies are small files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites function properly, as well as to provide business and marketing information to the website owners.

Sytecnic uses cookies on its Website to track visitor preferences. These cookies allow the Website to remember information that changes the way the Website behaves or looks, such as your preferred language. These cookies can also assist you in changing text size, font and other parts of the Website that you can personalise. You may refuse to accept cookies by altering the settings on your internet browser, but it should be noted that if you choose not to permit cookies, some areas of the Website may not function properly.

Data Retention

All Personal Data that has been collected from you will only be stored for a duration that is relevant to the purpose for which it was processed and for as long as required by applicable law.

Commitment to Data Security

Sytecnic is committed to protecting the security of your Personal Data. It uses a variety of physical, technological and organisational measures to help protect your Personal Data from unauthorised or accidental access, processing, erasure or other use.

Changes to the Privacy Policy Statement

Sytecnic will post on its website at www.sytecnic.com any changes to its Privacy Policy Statement, so that you will always know what information Sytecnic gathers, how it might use that information and whether it discloses such information to anyone.

Access to and Correction of Personal Data

You are entitled to request access to Personal Data held by Sytecnic about you and to correct such data. Sytecnic may charge a reasonable fee for the processing of such data access request.

You may direct your request in writing to Sytecnic via email.

This notice is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.